All We Do To Deliver the Best Possible Service For You
When you work with a promotional products distributor, you’re not just buying branded merchandise—you’re trusting someone with your brand. That’s something we take seriously at Promo Hounds/Bullseye. Behind every order is a significant amount of research, education, and quality control, all designed to make your experience smooth and your results strong.
Here’s a look at what goes into delivering the best service to our customers.
5-Star Google Review Service
Promotional items involve a lot of detail as every order is a custom project. At Promo Hounds we follow your orders diligently through the production process making sure the item is right, the imprint is correct, the in-hands date will be met, etc.
Proofs on Every Order—No Exceptions
Accuracy matters. That’s why we provide proofs on all orders. Before anything goes into production, you see exactly how your logo and artwork will appear. This extra step helps eliminate surprises, ensures brand consistency, and gives you peace of mind before we move forward.
Constant Learning Through Trade Shows
We regularly attend industry trade shows to stay current on the newest products, decoration techniques, and supplier capabilities. These events allow us to see items firsthand, compare quality, and build relationships with trusted vendors—so we can confidently recommend products that perform well in the real world.
Ongoing Education Through Webinars
In addition to in-person events, we participate in webinars throughout the year. These sessions cover emerging trends, sustainability initiatives, compliance updates, and new production methods. Continuous education helps us bring smarter ideas and better solutions to our clients.
Better Pricing Through Our Franchise System
Being part of a franchise system gives us access to group buying power that independent distributors often don’t have. This means more competitive pricing, stronger negotiating leverage, and better overall value for our customers—without sacrificing service or quality.
Stronger Vendor Support
Our franchise relationships also result in better service from vendors. Priority production, quicker responses, and dependable follow-through allow us to manage timelines more effectively and advocate for our clients when it matters most.
Direct Import Capabilities
For large-volume or custom projects, we offer direct importing. This opens the door to unique products, custom packaging, and significant cost savings. We handle the logistics, timelines, and quality checks so you don’t have to.
A Newsletter That Keeps You Informed
We publish the Swag Street Journal weekly to keep clients up to date on new products, industry trends, and creative ideas. It’s designed to be helpful—not overwhelming—so you can stay inspired and informed without spending extra time researching.
Industry Publications We Follow
We actively read and monitor industry trade publications to stay ahead of changes in materials, decoration techniques, and market trends. This insight helps us recommend products that are timely, relevant, and effective for your audience.
Research at No Charge
One of the most valuable services we offer is research—and we don’t charge for it. Whether you need ideas for an event, alternatives for a tight budget, or help sourcing a specific product, we put in the time to find the best options so you don’t have to.
More Than Products—A Partnership
All of this happens behind the scenes, but it directly impacts the results you receive. Our goal is simple: to make your job easier while delivering promotional products you’re proud to put your name on.
When you work with us, you’re getting more than merchandise—you’re getting 27 years of experience, dedication, and a partner who’s invested in your success.
Check out our 5-Star Reviews here: Google Reviews